Delivery
We will email you to confirm you order, and we will dispatch the goods as soon as payment has been received. We will email you again when your item has been dispatched. We make every effort to ensure the site is as up to date as it can be, but should an item be out of stock after you have placed an order, we will email you within five working days to clarify when we can dispatch it. We will also give you the option of cancelling the order should you not be prepared to wait.
Delivery is First Class Recorded via the Royal Mail. Postage costs will be calculated automatically within the shopping basket.

Your order can be delivered to an address other than your billing address, such as work or a neighbour. You just need to request this by email or phone (see below for contact details) before your order has been dispatched. If your package is not signed for and is returned to us, we will re-charge your postage fees to dispatch again.

If ordering from outside the UK, please email your order to info@tydeman-jewellers.co.uk so we can confirm postage costs to you in advance.